BRITEKA, the best software that makes customer service better. We build software to improve your customer service efficiency and strengthen customer relationships. A customer service software that is simple, powerful and convenient to use.

“When you serve the customer better, they always return on your investment.” – Kara Parlin

“Customer service means making it easy and fast for your customers to get the help they need- when and how they need it.” Steve Benson – Pulitzer prize-winning editorial cartoonist

Customer service grows customer lifetime value.

If you're running a business, customer lifetime value is a pretty important metric. It represents the total revenue you can expect from a single customer account. Growing this value means that your customers are shopping more frequently and/or spending more money at your business...

Customer service represents your brand image, mission, and values.

You may have an idea of what your brand represents. However, your customers can't get into your head and they'll make assumptions based on your social media presence, advertisements, content, and other external marketing...

Good customer service encourages customers to remain loyal.

As said before, it's a lot cheaper to retain an old customer than to acquire a new one. In this sense, the higher a customer's lifetime value — the total revenue a company can expect a single customer to generate over the course of their relationship with that company — the higher the profit for your company....

Provide customers the best support

Customers want easy and fast customer service. BRITEKA software provides fast, seamless support customers need.